Return & Refund Policy

01Return Eligibility

Returns are accepted only if a product is received damaged, defective, incorrect, or materially different from the product ordered.

02Return Request Time

A return request must be submitted within 7 days of receiving the order.

03Product Condition

To be eligible for a return, the product should be:

• Unused and in its original condition.
• In its original packaging.
• Complete with all accessories, manuals, cables and included items.
• Accompanied by the original order or invoice details.

04Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, contact our support team as soon as possible with:

• Your order number.
• Clear photos or videos showing the issue.
• Photos of the packaging, where applicable.

Our team will review your request and guide you through the return process.

05Change of Mind

Returns due to a change of mind, personal preference, or ordering the wrong product may not be accepted, especially for opened or used products.

06Warranty-Related Issues

Some products may be covered by a manufacturer or brand warranty. Warranty claims may be handled according to the respective brand's warranty terms and conditions.

07Refunds

Once a returned product has been received and inspected, we will confirm whether the return is approved. If approved, the applicable refund will be processed through the appropriate payment method.

08Shipping Charges

Delivery or return shipping charges may apply depending on the reason for the return. If the issue is confirmed to be due to an incorrect, damaged or defective product supplied by us, our team will guide you regarding the applicable shipping arrangements.

09Non-Returnable Situations

A return may not be accepted if:

• The product has been used, damaged, modified or misused.
• Original packaging or accessories are missing.
• Physical damage occurred after delivery.
• The request is made outside the applicable return period.
• The issue results from incorrect installation, compatibility or misuse.

10How to Request a Return

Contact TechGadgets customer support with your order number and details of the issue. Include relevant photos or videos where necessary. Our team will review the request and explain the next steps.